There's not much Natalie Ismiel doesn't know about hair removal. She was 8 when her mother created Nad's Natural Hair Removal Gel for her and is now Nad's resident expert in hair removal.
If you have a question about any of our products, hair removal or skin care, please feel free to contact us at info@nads.com.au

Alternatively, check our list of frequently asked questions:

FAQs

 I developed a rash, what went wrong?

Did you complete a test patch on the area you wished to treat? We advise you to do this and wait for 24 hours before commencing full treatment. If they said they tested on their arm when they ended up using on their bikini line advise that it is important to test on the area you wish to treat, as the bikini line is a more sensitive area than the arm.

Did you complete a test patch on the area you wished to treat?

We advise you to do this and wait for 24 hours before commecing full treatment. if they said they tested on their arm when they ended up using on their bikini line advise that is important to test on the area you wish to treat, as the bikini line is a more sensitive area than the arm.

As depilatory creams have to be very alkaline to dissolve the hair, they can sometimes cause irritation to very sensitive skins.
 
Use Nad’s Depileze Soothing Body Balm to soothe the skin.

Did you use the cream on a sensitive area such as bikini line, face, scalp or genital area? We do not recommend you use the cream on sensitive areas.

Even after 10 minutes no hair was removed. Why?

If no hair comes off, it may be because your hair is fair and unfortunately due to lack of pigmentation fair hair can sometimes not be removed. The skin must be completely clean and dry before applying the cream. It must be liberally applied, and can be massaged with the fingertips to ensure that all sides of the hair is completely covered. Always make sure that the hands are washed immediately after applying the cream.